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Question and answer

• What is InstallMac?

  InstallMac is the first and leading global software distribution and monetization network specializing in the full monetization of the download process.

• Who can use the InstallMac product?

  InstallMac was built for Mac developers interested in generating additional revenue from their applications and for advertisers looking to distribute their Mac application.

• How do I get paid for accepted offers?

  Every time a user downloads a Mac application through InstallMac, the developer whose application was initially installed can get paid twice:
  1. Once for a complete installation using InstallMac
  2. If the user accepts an advertiser’s offer during the installation process, InstallMac tracks and credits that offer acceptance to the developer.

• How do we make sure the software in the InstallMac network is safe?

  InstallMac works extremely hard at ensure all the applications in our network are safe and trustworthy. Our quality assurance team carefully reviews every piece of software.

• What happens when someone downloads an application integrated with InstallMac?

  Users who download and install a Mac application can decide whether or not to install another application recommended to them by InstallMac.

• What happens if a user accepts a recommendation?

  If the user chooses to accept a recommendation, InstallMac downloads the accepted software in the background, without interrupting the original download.

• What happens if a user does not accept a recommendation?

  If the user does not accept a recommendation the original software is installed and InstallMac does not install anything else.

• So, InstallMac powered installer only show recommendations during installation?

  Yes. InstallMac recommendations are shown only during the installation of the downloaded software. InstallMac does not launch pop-ups,install adware, malware or tracking software at any time.

• What does ‘opt-in’ and ‘opt-out’ mean? Are InstallMac-powered recommendations are ‘opt-out’ or ‘opt-in’?

  Opt-in refers to recommendations where nothing is preselected for installation, while opt-out refers to recommendations where “install” is the default option. On the InstallMac Software Network we allow our developers and advertisers to make their own choices concerning how they wish to recommend software or be recommended.

• How does it really work (for second phase)?

  When you run an installer powered by InstallMac, it detects the language of the computer, its operating system, country and many other parameters then selects the first valid recommendation to show. Recommendations must pass certain criteria to be valid (such as, “Is this software already installed?”, “Are the files needed to install the software available?”, etc.). Once a valid recommendation is found in the list, InstallMac displays the graphics required to show the recommendation to the user. At this point, the user can choose whether he/she wants to accept or decline the recommended software. No personally identifiable statistics are collected.

• Launch a web page when a monetization package was installed - what is it?

  InstallMac provides you with an option to launch a web page of your choosing at the end of the monetization package installation.
  In addition to any key values present in the URL you provide, InstallMac will append to this URL any dynamic key values you use in the URL you provided for the installation file, thus enabling you with further reporting options.

• Is InstallMac a virus, Malware, Spyware or in any way harmful to my computer?

  Absolutely not!
  
  InstallMac is a software distribution platform, and as such we make every effort possible to ensure that no such programs are being installed on your computer. More so, we strongly encourage our users to report any such attempts to misuse InstallMac.
  
  InstallMac does not violate any of your privacy information, as stated in our policy here.
  
  InstallMac provides clear removal instructions as well as a removal application, specifically created for users who have a problem removing InstallMac using the written instructions.
  
  InstallMac is 100% compliant with Yahoo, Microsoft and Google policies.
  
  Is InstallMac Adware? Well, Adware is unfortunately is a largely misconceived as a bad thing. But Adware is not a dirty word. It is a term related mostly with free software and basically means that advertisers are the ones paying for the software, making it free for you. Almost every "free" app you use on your smart phone is Adware for that matter. So the answer, more specifically, is that InstallMac is partly Adware.
  
  Another irrelevant label you may come across in reference to InstallMac is PUP (Potentially Unwanted Program). InstallMac is used by millions of satisfied users, so the attempt to label it as "Potentially Unwanted" because of several hundreds of complaints from "unwanting" users is ridiculous.
  
  

• What is IM Completer?

  IM Completer is a new service running with InstallMac whose function is to monitor installations and re-launch them in case of a problem, thus improving the rate of successful installations.
  IM Completer provides a straight forward full uninstall option
  
  IM Completer installed components paths:
  1. Completer.app in ~/Library/Application Support/com.genieoinnovation.Installer/
  2. Unistall IM Completer.app in /Applications